Player Account Verification
The CA Lottery has undergone a thorough review of all registered player accounts. Part of this review is using age/identity verification technology to validate players’ legal name, address and date of birth. This verification is important because when processing claims for Lottery prizes, the CA Lottery is required to compare exact user account profile information, including date of birth, against your government-issued ID.
To ensure the integrity of your account and participate in registered player benefits like 2nd Chance and Jackpot Captain, players must provide the following:
- Full legal name (First and Last Name)
- Valid California street address (Including City, State and Zip Code)
- Date of Birth
Until the account information is updated and verified, players will be unable to submit ticket codes into 2nd Chance drawings and enter Jackpot Captain promotions.
If you are having problems with the identity verification, the Lottery website will provide you with additional information as you update your account.
Thank you for being a part of the CA Lottery family and for your help in validating your account information.